ECF2 is a major new release of improvements to the market?s Electronic Claims File system.  This provides the technology services and tools that are helping to reduce the end-to-end cycle time and improve quality for claims handling and settlement. 

ECF2 has been specified, designed and developed by Xchanging.  Total Objects will be managing the market acceptance testing of the new software. Total Objects will be working closely with brokers, underwriters and Xchanging throughout. The project is the first of its kind to be outsourced by the London Market to a third party. 

Jim Barry, Total Objects? Group Business Development Director, said:

"We are absolutely delighted that AAC has taken this unprecedented step and chosen Total Objects to deliver this project. What sets us apart is how our highly-qualified people, processes and technology are combined to add value to our clients. Our dedicated market acceptance team has combined experience of over 70 years of delivering excellent service in this area and that makes our offering a compelling one."

Simon Cooper (Chairman, AAC) said: 

"I am pleased that Total Objects will be part of the team delivering ECF2.  The adoption of ECF has already delivered very significant benefit to our market with electronic claims being processed more than twice as fast as the paper equivalent.  ECF2 will build on that and drive a further substantial improvement to our service offering on this key metric by which clients judge us"

Notes for Editors:

About Total Objects

Total Objects is one of the London Market?s leading solutions providers with sales and service offices in London and a market-leading development centre in St. Petersburg. Since entering the market in 2002, Total Objects? progress has seen sixteen clients install its integrated broking product, GLOBAL XB; development of GLOBAL XLPro, also with sixteen clients. Total Objects? offices in the City of London enable multiple electronic conferencing, training and support between business analysts, clients and developers. The Total Objects difference lies in its highly-qualified people, processes and technology and the way these elements are combined to add value to clients. Total Objects clients include ARK, Bell & Clements, Besso, Bowood, Chaucer, Decus, GCube, JLT, Marketform, Oliva, Oval Group, and Spectrum. www.totalobjects.co.uk.

For more information on ECF2, the London Market Group's Finish What We've Started programme and the wider modernization plans, please visit www.londonmarketgroup.co.uk.