Task Management provides a workflow and diary capability within the core GLOBAL system. This allows the benefits of workflow for those organisations for whom the full business process management of Xcelerator is not required.

The benefits that task management can provide include:

• Increased business efficiency - although full business process management may be neither appropriate or cost effective in certain circumstances within the complexities of the wholesale market, a focus on business processes leads to their streamlining and simplification - and then task management ensures their effective delivery. 
• Improved control - implementing formal management of business processes provides both visibility and control.
• Better customer service – process consistency ensures that customers receive the right level of service in terms of both timeliness and quality.
• Flexibility – the disciplines involved in designing and implementing task management provide a platform for flexible future business responses to opportunities and threats. It is easier to change processes from a well-defined base.